![]() Some users are having problems with the scanner in their HP printer failing to work as it should. Apparently, when attempts are made to scan documents, the printer fails to follow through on the command. There is no official error code when the failure happens, but that doesn’t matter. What matters here is whether or not the issue can be fixed. HP Printer Scanner not working in Windows 11/10Īnd we are here to report that it can be with little effort on your part. This is a common problem with printers that include scanners, not just the HP branded ones. But worry not because the problem can be solved with relative ease.Check printer scanner compatibility with Windows 11/10.Reinstall the official HP printer software.Check if Windows Image Acquisition is running 1] Reset the printer scanner.The first thing you may want to do here is to reset the printer scanner. HP Instant to the HP HP Print and Scan Doctor stopped working after automatic update and now won't run.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.This is a simple task therefore, we do not expect most users to find it too difficult to get done. When I try to run HPPSdr.exe, nothing happens.Ģ. ![]() I've tried to download HP Support Assistant but it seems a corrupted file: I've downloaded it from a few PC but none of them are able to properly extract the file content (it rises a checksum error).ģ. HP Print and Scan doctor is not listed in my installed program list. I might not understand what you are trying to do.ġ. The doctor is used to diagnose and fix some types of issues with your printer. HP Print and Scan Doctor runs directly from a downloaded file. ![]() ![]() After downloading, check in your Downloads folder. Resource – Choose the right doctor for the job Use of the Doctor is not mandatory though it does automate some of the "fix it" options if your printer is having problems. ![]()
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